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1 Rechargeable Battery Replacements

Where can a replacement battery be obtained? For the US and Canada: Replacement batteries can be purchased from our parts and accessories fulfillment center. E-mail: Phone: 1-847-439-3500 Menu option 1 (Repair Service), then option 3 (TDK)…

2 Bluetooth devices start iTunes automatically

Why does my Bluetooth device automatically start iTunes? Your audio product includes a feature called AVRCP (Audio-Video Remote Control Profile). When the unit powers on and pairs with the Mac, or any other Bluetooth device, the unit will send a "Play" command…

3 No Power or Not Charging with a Multi Region AC Adapter

Unit not charging the battery or getting any power, it utilizes a Multi Region AC Adapter.    Check the removable universal prongs, make sure they're properly fitted and not loose. Disconnect them from the AC Adapter and reconnect, again making…

4 Bluetooth pairing to more than one device

Can I pair my Bluetooth device to more than one Wireless speaker?       No, the specification for the Bluetooth protocol only allows pairing to one device at a time.   

5 Q35 Wireless Charging Speaker - User Manual

    Download Q35 User Manual (Multi-language pdf).   Download Q35 User Manual (Multi-language pdf).   

6 Q35 Wireless Charging Speaker - Red Power Light

How do I interpret the red power light on the Q35? There are several reasons for the red power light (located at the 5 o'clock position of the volume knob) to be illuminated. Here's how to interpret these signals: Power light is solid red Normal case when…

7 Q35 Wireless Charging Speaker - Resetting the Unit

How can the Q35 be reset? To reset the Q35: Remove the Q35 pairing (forget) on your Bluetooth source device. Power on the unit . Press the "Source" button to select the Aux setting (indicator LED on Aux). Press and hold down together both the Q35 "Power/Volume"…

8 Q35 Wireless Charging Speaker - Quick Play Guide

    Download Q35 Quick Play Guide. (pdf)   

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